Power Outages

Planned and unplanned power outages and how to report an outage.

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My Account

IMPORTANT NOTICE: Potential Canada Post service disruption. Go paperless and register now for Brantford Power e-billing!

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Get connected to a culture of conservation!

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Brantford Power Inc. has applied to raise its electricity distribution rates effective January 1, 2019. Learn more. Have your say.

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Canada Post and the Canadian Union of Postal Workers are currently negotiating a new collective bargaining agreement. There is the possibility of a Canada Post service disruption as of September 26, 2018.

As a result, delivery of your Brantford Hydro bills as well as payments mailed to Brantford Power may be impacted. Customers are responsible for paying their bills by the due date, even if mail service is disrupted. 

Plan ahead –  go  paperless and register for e-billing. Brantford Power’s MyAccount is an easy and secure way to access your bills and account information online 24 hours a day, 7 days a week. Sign up for MyAccount now!

Learn more about how you can access/pay your bill in the event of postal service disruption.