About Us

Customer Satisfaction Survey

We at Brantford Power Inc. are committed to gaining a better understanding of our customers, and to listen to what they have to say about their interactions with us so that we can improve.  As a part of this effort, we work with a global leader in customer management to complete ongoing telephone customer satisfaction surveys on our behalf. While your participation is strictly voluntary, we encourage you to participate if contacted.

About the Survey

  • The survey will take approximately 3 to 5 minutes to complete.
  • The survey includes questions regarding our services and our customers’ experiences with us.
  • The survey information gathered will be managed and handled in adherence with the strictest of privacy standards.

We thank you in advance for your support as we work to continuously improve our level of service, and to meet or surpass your expectations. Should you have any questions we invite you to contact Customer Service at 519-751-3522 or email us at customerservices@brantfordpower.ca.