News & Announcements
Brantford Power strives to keep our customers, the media and stakeholders informed. We encourage you to check this page regularly for corporate & program news and community initiatives.
February 27, 2019
BRANTFORD POWER WARNS BUSINESS CUSTOMERS ABOUT TELEPHONE SCAM
Brantford Power is warning customers to be aware of a telephone scam targeting businesses in the area. Businesses in Brantford have reported receiving fraudulent telephone calls from an organization falsely claiming to be Brantford Power.
The caller demands immediate account payment within 30 minutes and threatens disconnection of power service. Brantford Power does not demand immediate payment or disconnect customers without prior notice. Customers who receive a suspicious phone call should hang up and not provide payment or share any personal information.
If you are unsure if a communication from Brantford Power is legitimate, please contact our Customer Care department at 519-751-3522.
January 9, 2019
BRANTFORD POWER BILL DECREASE EFFECTIVE JANUARY 1, 2019
Brantford Power is pleased to announce that it has received approval from the Ontario Energy Board (OEB) for changes to its electricity distribution rates and other charges for Brantford Power customers, effective January 1, 2019. For most customers, these changes
will result in bill decreases.
You can learn more about the impact of this change on your bill by using the OEB’s Online Bill Calculator, available at ontarioenergyboard.ca.
A detailed listing of Brantford Power’s 2019 Delivery and Regulatory rates and charges can be found at brantfordpower.com/rates.