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Understanding My Bill

At Brantford Power, we want to help you understand your bill, and provide you with helpful new ways to view and manage your consumption.

Calculating Your Bill

Use the OEB online bill calculator to get a monthly bill estimate for electricity whether you buy directly from Brantford Power or you’ve signed an energy contract with an electricity retailer.


The total amount on your energy bill comes from four costs: Electricity Use, Delivery, Regulatory, and Debt Retirement Charge. Click on YOUR BILL. YOUR GRID to learn more.

Electricity Commodity Prices

This is the cost of electricity supplied during the billing period and is calculated on the adjusted kilowatt hours (kWh) used. Brantford Power collects this charge and passes it directly to our electricity suppliers.

Time-Of-Use Prices

With Time-Of-Use (TOU) pricing, the price of electricity depends on when you use it. There are three different prices for electricity: On-Peak, Mid-Peak and Off-Peak.

Visit our Time-Of-Use page to learn more >

Delivery Charges

Delivery is the cost of bringing electricity from generating stations to your home or business and is calculated using the readings on your meter that record your usage. Delivery charges include: Transmission Charge:  Added Network Service Rate and Line and Transformation Connection Service Rate. The Transmission Charge covers the costs of transmitting electricity from generators to Brantford.

Distribution Charge:

The Distribution Charge helps pay for delivery of electricity to your home, as well as the cost of designing, building and maintaining the power-distribution system. You will pay a different charge if you are signed up with a retailer.

Customer Charge:

The Customer Charge is based on fixed costs such as meter costs and administration. It is not affected by how much energy you use. It includes meter reading and billing. The customer charge is prorated based on days of service over an average month.

Regulatory Charges

Wholesale Market Service:

This charge covers costs such as market regulation and the management of the system. It is calculated on the adjusted kWh used.

Standard Supply Service (SSS) Rate:

The Standard Supply Service is an administration charge of $0.25 per month. The SSS is prorated based on days of service over an average month. Please note that this charge does not apply to customers who purchase their energy from a retailer.

Ontario Electricity Support Program (OESP):

The OESP reduces the cost of household electricity for low-income customers by applying a monthly credit directly to their bills.  The program is funded by all ratepayers.  The charge has been set at $0.0011 per killowatt hour for electricity used as of January 2015.

Adjustment Factor:

When electricity is delivered over a power line, it is normal for a small amount of the electricity to be consumed or lost. This is because equipment such as wires and transformers consumes power before it gets to your home or business. The adjustment factor helps make up for these losses.

Debt Retirement Charge (DRC)

This charge is to help lower the debt of the former Ontario Hydro.  Residential electricity customers will no longer pay the DRC on electricity consumed from January 1, 2016 onwards.  The DRC will apply to all other electricity customers until the anticipated retirement date of April 1, 2018.

Customers who provide electricity to one or more eligible residential units may also be eligible for a DRC exemption of up to 1,500 kilowatt hours (kWh) per month multiplied by the number of eligible residential units. Consumption over this amount will still be subject to the DRC. A Debt Retirement Charge Self-Declaration form must be completed and submitted to Brantford Power.

Please visit to obtain the form.

For additional information, please visit:

Account Information

To register for e-Billing and to view current and historical account information click here.


If you have a question about your bill, we can help.

Phone: 519-751-3522