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Are You Moving?

Moving Within or Out of the Service Area?

  • Use this form to change your service address, close your account and (if applicable) open your new account on the correct date
  • We require at least five business days’ notice before your last planned day of service. We will do a final meter reading on the date requested by the customer.

If you are moving, there is a $30.00 fee plus H.S.T. to transfer your account.

We can also provide you with a letter of reference for your next electricity distributor upon request.  There is a $15.00 fee plus H.S.T. for this letter.

If you are not currently a Brantford Power customer, but will be moving to a property in Brantford, please complete the Application – download then email, fax, or mail to:

Email: customerservices@brantfordpower.ca
Fax: (519) 756-6041
Mail:
Brantford Power Inc.
Box 308
Brantford, ON N3T 5N8

Register for pre-authorized payments >

For more information access our Conditions of Service.

Switching to an Energy Retailer?

The retailer will need to provide Brantford Power with a copy of the contract you signed with the retailer to allow us to make the change.

Questions?

Email: customerservices@brantfordpower.ca
Phone: 519-751-3522
Fax: 519-756-6041