Complete the Public Awareness of Electrical Safety Survey
GrandBridge Energy is measuring Public Awareness of Electrical Safety within the local utility’s service territory. Please complete our interactive and fun online electrical safety quiz. If you have children, talk to them about six overhead and underground powerline hazards lurking in your neighbourhood. You could even complete the online quiz with the kids and use it as a teaching moment.
GrandBridge Energy as the Bill Payee
Your bank may require you to re-register GrandBridge Energy as a payee for online bill payments. Your account number needs to be 10 digits long. If your account number on your bill is only 8 digits, please add two zeros to the front of your account number and do not enter the dash to register. If you are unsure, we can help! Please contact the Customer Service Team 1-877-871-2215.
Scam Warning
Scammers are calling our customers about energy rebates, as well as demanding credit card information to complete payment and avoid disconnection. These are #scams! Remember, we DO NOT telephone/email about energy rebates or request credit card details to avoid disconnection. Call us at 1-877-871-2215 to verify your account & to report any suspicious requests. #beware
We are here for you
Our Customer Care representatives are available to assist you by phone at 519-751-3522, Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding holidays) or by email at [email protected].