Electricity Prices effective November 1, 2021
Effective November 1, 2021, the Ontario Energy Board (OEB) announced that electricity prices for households and small businesses will not change for customers paying under the Regulated Price Plan (RPP) for Time-of-Use (TOU) and Tiered rates. The winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing takes effect November 1, 2021. Visit www.oeb.ca for more information on electricity prices.
Effective November 1, 2021, the Ontario government’s Ontario Electricity Rebate (OER) will be changed to 17.0%. The OER applies to most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item.
Annual Pole Testing being conducted by NBM Engineering
As part of Brantford Power’s asset management plan, we undertake an annual pole testing program. Wood poles can weaken over time due to poor weather conditions, insects and birds. Brantford Power has contracted NBM Engineering to conduct our annual pole testing from November 1 to December 20, 2021. You may see NBM’s trucks in your neighbourhood as they conduct the testing. Please be assured that this testing is legitimate and is being conducted on behalf of Brantford Power. If you have any questions or concerns, please contact Brantford Power at 519-751-3522.
Customer Choice
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices . If you want to continue paying TOU prices, no action is required. If you want to switch, you need to complete a Customer Choice Election Form found on our Customer Choice page. If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
Provincial COVID-19 Business Support Grants
Energy rebates are available for Ontario businesses that were affected by COVID-19 modified Stage 2 restrictions and/or the current provincewide shutdown. Find out more and apply.
We are here for you
Our Customer Care representatives are available to assist you by phone at 519-751-3522, Monday to Friday, 8:30 a.m. to 4:30 a.m. (excluding holidays) or by email at customerservices@brantfordpower.ca
Read more about our response to COVID-19
