About Us
Contact Us
GrandBridge Energy wants to make it easy for you to access the information you need. Here are all the different ways you can reach us. We endeavor to keep the website current and informative.
If you couldn’t find the information you were looking for on the website, please let us know at [email protected]
Emergency Services/Report Power Outage:
Phone: 519-751-3522
General Billing, Account Information and Payments:
E-mail: [email protected]
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Fax: 519-621-7420
Mail Payments to:
GrandBridge Energy Inc.
39 Glebe Street, P.O. Box 1060
Cambridge, ON N1R 5X6
Moving in:
Submit a New Service Move In form
E-mail: [email protected]
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Pre-authorized payments:
Submit a Pre-Authorized Payment form
E-mail: [email protected]
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Change of banking information for pre-authorized payments:
E-mail: [email protected]
Phone: 519-621-3530 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Credit and collections:
E-mail: [email protected]
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Electricity rate plan questions:
E-mail: [email protected]
Phone: 519-751-3522 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
To locate underground cables:
Phone: 1-800-400-2255
Tree-trimming:
Phone: (519) 751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Report street light problems:
Phone: 519-759-4150 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Electrical hazard – non-emergency:
E-mail: [email protected]
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm, excluding holidays)
Report an electrical hazard – emergency:
Phone: 519-751-3522 or 1-877-871-2215 (Monday-Friday, 8:30 am – 4:30 pm)
After hours: 519-752-0422
Heating & Cooling Incentive:
Phone: 1-800-267-2231 ext. 236