April 13, 2018
A small number of customers have reported receiving a call from someone claiming to represent Brantford Power and threatening disconnection of service within a very short time frame if immediate payment is not arranged. Brantford Power will never demand immediate payment to avoid an interruption in service, or make arrangements to meet at locations to collect cash from you.
If you have received a suspicious email or phone call, please contact The Canadian Anti-Fraud Centre at 1-888-495-8501 to report the incident. For information on how to protect yourself or your business against fraud, please visit the RCMP’s Scams and Fraud website at www.rcmp-grc.gc.ca.
If you have questions or concerns about your Brantford Power account, please do not hesitate to contact us at 519-751-3522.