March 21, 2019
Brantford Power is committed to providing you with exceptional customer service. We are implementing a new billing system with modernized technology.
In the near future, this will allow us to introduce customer-friendly enhancements, including:
- Improvements to our My Account online tool
- 24/7 access to additional self-serve options
- More ways to pay your bill
- Tools to help you manage your energy consumption.
On your next bill you will notice: New account number – You do not need to contact your financial institution. Same format, easier to read. You may receive your bill a few days later than usual.