Moving Within or Out of the Service Area?
- Use the moving within or out of service area form to change your service address, close your account and (if applicable) open your new account on the correct date
- We require at least five business days’ notice before your last planned day of service. We will do a final meter reading on the date requested by the customer.
If you are moving, there is a $30.00 fee plus H.S.T. to transfer your account.
We can also provide you with a letter of reference for your next electricity distributor upon request. There is a $15.00 fee plus H.S.T. for this letter.
If you are not currently a Brantford Power customer but will be moving to a property in Brantford, please complete the Residential Account Application Form and email, mail or fax the form to:
Fax: (519) 756-6041
Brantford Power Inc.
Brantford, ON N3T 5N8
For more information access our Conditions of Service.
Switching to an Energy Retailer?
The retailer will need to provide Brantford Power with a copy of the contract you signed with the retailer to allow us to make the change.
If you have a question about your bill, we can help.